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Delivery times vary depending on the destination country but most shipments take 2-3 days to deliver.

You will receive shipping notifications from DHL Express once your order has been shipped.

DHL Express On-Demand Delivery (ODD) gives you maximum flexibility and greater control over delivery process.

DHL Express On-Demand Delivery makes it easy for you to track your shipment status via notifications sent by e-mail or SMS providing you with the updates on expected delivery date/time. Should it fail to fit into your schedule, On-Demand Delivery lets you manage your shipments and decide how, where and when it is most convenient for you to have your order delivered.

GREY MOOSE express shipping option provided by DHL Express implies access to On-Demand Delivery which means you can manage your shipment once you get shipment confirmation e-mail and choose one of the many available options:

- Schedule Your Delivery allows you to select a new delivery date and/or time window.

- Alternate Address helps you to request delivery to a different address, work or family.

- Signature Release authorizes DHL to leave the shipment without a signature in a specific place on a specific date at your address.

- Leave with Neighbor allows you to nominate a neighbor, receptionist or guard to receive the shipment on your behalf.

- Collect from Service Point requests collection at a DHL Service Point.

- Vacation Hold requests a new delivery date up to 30 calendar days following the originally scheduled date with DHL Express safekeeping your package.

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