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Frequently asked questions

Care instructions

  • Before using it for the first time, be sure and wash it.
  • Natural white and gray fabrics can withstand machine washing up to 194°F/90°C and even boiling temperature(s). However, the fabrics don’t require to be washed in hot water. Please be sure and wash the linen in cool or lukewarm water up to 104°F/40°C, and wash colored linen fabrics at 140°F/60°C. Set the wash cycle to “gentle”.
  • White and whitened linens should be washed using multipurpose detergent. Use a fabric softener when washing colored linens.
  • Avoid drying in a dryer to extend and preserve the life of the linen. Even though it is NOT recommended to dry the linen in the dryer, the linen can withstand a maximum of the “gentle” cycle in the dryer.

Custom and personalized orders

For a custom order, write to me.

Most items can be custom made to custom order.

Fabric

Our material meets the most serious requirements for ecological safety of its products according to certificate Oeko-tex 100. All fabric meets the standards of Oeko-Tex № 12.HBY.02843 Hohenstein concerning the material for table and bed linen.

What payment methods are available

All of our products are sold through the Cryptocloud platform, providing the highest level of security for all transactions.
Cryptocloud supports payment through various cryptocurrencies and stablecoins:
Bitcoin (BTC)
Ethereum (ETH)
Litecoin (LTC)
USDT (ERC20/TRC20)
USDC (ERC20/TRC20)
TUSD (ERC20/TRC20)
The list of available currencies for accepting payments is constantly updated .
Can I cancel an order and get a refund?
Of course. You can cancel your order if it hasn’t shipped yet in your by contacting our technical support team.

Payment is received instantly and the order is transferred to paid status.

Is Cryptocloud secure?

The basis of cryptocurrency is cryptography – a reliable way to encrypt any data. It is not possible to hack an encrypted system, and the use of blockchain technology guarantees access to the complete history of operations associated with a particular transaction, including the dates when the relevant actions took place.

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